Course Materials FAQ
We offer competitive pricing throughout the year! Compare your textbook prices on our website through VitalSource.
Charging to Tuition
Eligible students are able to charge anything in the store to their tuition bill up to $1500 each semester! You must be a current, registered student with confirmed enrollment and no accounting holds. Simply bring your purchase, along with your Tech ID card to any register and tell them you want to charge it to your tuition! Tuition charges are available in store only and cannot be used to make an online purchase. Remember, you will have to pay your tuition bill by the deadlines to avoid late fees. This service is generally available beginning the first Monday in August for the Fall Semester and the first Monday in December for the Spring Semester. See store for specific dates.
You must have the original receipt and the books must be in the same condition as purchased. Opened shrink wrapped packages will be refunded as used books if applicable at the store's discretion. Books purchased after return deadline are not refundable.
100% refund through Fri of 1st week
80% refund through Fri of 2nd week
100% refund through Fri of 1st week of Track A
100% refund during 1st week of Track B for B classes only
Very few exceptions may apply.
Used books can save you up to 25%! We try to carry as many used textbooks as possible. Used textbooks are a better value for the student. It is important to remember that these textbooks are USED. Their condition may not be perfect; they may have highlighting, blank discs, missing pages or other imperfections.
What is Inclusive Access?
The Inclusive Access (IA) program is a textbook model in collaboration with top publishers that converts books into digital content. All students in a class buy into the content, lowering the cost for everyone. All students in that class also get access to the content on the first day. The digital content may also include Interactive Learning Platforms, also known as Courseware.
What is an Interactive or Adaptive Learning Platform?
Courseware is much more than just e-books. It is interactive software platforms developed to provide an enhanced learning experience beyond reading the text. Courseware may include multi-media video and audio presentations and animation, and adaptive quizzes and homework sets which link directly to the related section of text when incorrect answers are given. It also allows for various levels of customization by the instructor, peer-to-peer sharing of notes, and the creation of digital flashcards you can use with smartphone apps.
How do I pay for my access?
Inclusive Access will be charged to your student bill at the time tuition is due. If you decide to Opt-Out of IA by the given deadline, you will receive a refund within approximately one week of that date. It will show on your student bill as Campus Store Charge - Inclusive Access.
What does it mean to Opt-Out?
If you do not wish to participate in the Inclusive Access program, you have until the middle of the second week of classes to opt out of the program online. If you opt out by the deadline given, access to the online content will be disabled. To opt out, please refer to the specific course module in Canvas.
I already have access to the online platform from a previous course. Can I continue without paying twice?
Access is for a single semester (unless you are notified via email of multi-term access). Access is valid for the current term and may not be transferred.
Who should I contact if I have any questions about my Inclusive Access account?
First, try the online help desk of the publisher for your course’s content (see links below). The publisher of your content should be listed in the initial email you received about your inclusion in Inclusive Access. If you can’t find who your publisher is, or if you are unable to get a resolution from the publisher, please email the Inclusive Access team at email@example.com for further assistance.
I have further questions that were not addressed, who do I contact?
Please email us at firstname.lastname@example.org.